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Services
and Accommodations
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| Priority
Registration
Priority or pre-registration allows students with documented disabilities to register earlier than the regularly scheduled registration dates. This improves, but does not guarantee, a student’s chance of getting courses. You should take advantage of this opportunity if you have scheduling needs associated with your disability. This privilege does not apply to late registration or registration processed after the pre-registration period. For more information, please contact the University Advising Center at (617) 287-5500. For a newly enrolled student every effort will be made to enroll in your agreed upon select classes; but cannot be guaranteed
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Testing
Accommodations
If it is determined that you qualify for testing
accommodations, the RCDS will provide you with a Confidential
Faculty Letter. You should meet with your instructor(s) to
discuss your disability accommodation needs and exam
arrangements.
Accommodations may include but are not limited to:
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CCTV/ large print/Braille/Alternative Formatting
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Extended time
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Alternate test site
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Raised table
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Reader and/or scribe
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Computer or other assistive technology
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Interpreters
There are several options for testing accommodations:
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Your instructor can provide you with the proper exam
accommodation(s) so that you can take the exams in the
departmental office or in the classroom under his/her
supervision.
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You can take exams at the Ross Center for Disability Services
(exams through the Ross Center will be scheduled based on
availability of proctors and space). Please refer to the
Testing Procedures of this manual.
If your disability impairs your ability to write, you can:
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Request to schedule your exam(s) at the Adaptive Computer Lab
(ACL) and use Dragon Dictate (you need to be referred to ACL
by a RCDS service specialist. You should also be comfortable
with using such software before scheduling exams) OR,
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You can ask for a scribe. A scribe will write down verbatim
what you have dictated. You have the opportunity to review
what the scribe has written by either reading or having it
read to you. If there are corrections, you need to let the
scribe know.
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If the scribe is unsure of spelling and punctuation, he/she
will ask you for clarification.
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A scribe is not responsible for organizing or outlining
students’ thoughts into final form.
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A scribe may stop the session at anytime and notify a Ross
Center staff member if he/she feels that the student is
requesting more assistance than is appropriate.
Testing Procedures
- You should meet with the testing coordinator before you schedule any exams.
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You can pick up an Exam Accommodation Form by meeting with the
testing coordinator or going to the reception desk as soon as you know the date(s) of your
exams.
- All exams must be scheduled and all forms completed at least Five Business Days prior to regular exams and 10 business days prior to finals and/or when scheduling evening classes or if there are holidays such as spring break.
- The Exam Accommodation Form needs to include the date(s),
time(s), specific accommodation(s) for each exam and special
instructions from the instructor. The faculty's instruction and signature
on the submitted Exam Accommodation Form in advance of your
scheduled exam is required to provide the accommodation in the
manner agreed upon by the instructor and the RCDS staff
member.
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Eligibility for using the Adaptive Computer Lab (ACL) for
testing accommodations requires the approval of your RCDS
disability specialist and a meeting with one of the
ACL consultants to determine computer competency.
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RCDS is responsible for proctoring exams per faculty's written
instructions on the completed Exam Accommodation Form. Be sure
to discuss with your professor specific instructions or
materials he/she may be allowing the class to use. For
unscheduled exams or pop quizzes every effort will be made to
provide a RCDS proctor or scribe but the accommodation may
have to be provided by the instructor due to time and
scheduling limitations.
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Delivery and return of the exams should be clearly indicated
by the Faculty on the Exam Accommodation Form.
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RCDS should receive all exams at least 24hrs before the date of the exam. The RCDS will contact you as soon as your exam is delivered. If
the exam is not here, RCDS will make every effort to get the exam through the department on the day of the exam however if the exam can not be located, RCDS will cancel the exam until further notice from faculty.Faculty will
have the option of providing the accommodations directly or
contacting the RCDS to reschedule an alternative date
(rescheduling an exam at the RCDS depends on the
availability of proctors, space and a documented approval from the faculty.)
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You must arrive at the RCDS 5-10 minutes prior to the
scheduled time of the exam. The time scheduled for testing
accommodation should not be used for anything other than
taking exams. If you need to study or eat, please do so before
the time of exam.
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If at any point you have questions about your exam or concerns
about the test environment, you need to stop the exam and
notify the proctor.
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If you need to reschedule an exam, please notify the professor
first; then notify RCDS as soon as possible. RCDS will need 3 business days in order to
reschedule any missed exams.
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Academic dishonesty is a violation of the Student Code of
Conduct. If you are suspected of using tools or materials not
indicated by your instructor on the Exam Accommodation Form
during an exam, the proctor will remove these materials, make
a note on the proctor form, which will then be forwarded to
your instructor after you complete the exam. The instructor
will determine the necessary course of action according to the
Student Code of Conduct. A copy of the Code of Student Conduct
can be obtained from the Office of the Dean of Students.
You are responsible for understanding and complying with the
above procedures. If you have any questions or concerns
regarding the above procedures, please contact the RCDS at
287-7430 before meeting with your instructor.
The RCDS will make every effort to accommodate you, and you
should make every attempt to adhere to these guidelines. The
guidelines are being implemented to ensure that you are
receiving reasonable and appropriate accommodations. The Ross Center offers extended hours for testing accommodations.
The Ross Center offers extended hours for testing accommodations.
To schedule an exam during the evening or on a Saturday,
Contact the Ross Center by email at: ross.center@umb.edu or by telephone at 617.287.7430
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Note-Taker Services
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Note-taker services will be provided only to eligible students
who submit a Semester Accommodation Form, a signed copy
of Confidential Faculty Letter and a printed copy of
your course schedule. It is your responsibility to contact the RCDS
with any schedule changes as soon as possible.
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Note taking services are provided as a supplement to the class
lectures. Note takers are instructed to only provide notes if
you attend the class.
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The RCDS will send a note taker announcement letter to your
professor(s) in order for them to recruit volunteer note
takers from the class (Confidential Faculty Letter has
to be signed and returned to the RCDS prior to recruiting note
takers.)
- The RCDS will attempt to fulfill your requests within 5
business days after we receive the request and all other
necessary disclosure forms.
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You are responsible for contacting your note takers and
meeting with them. RCDS will provide you with their name and
number. A meeting between you and your note taker is highly
recommended at the beginning of each semester in order to
discuss note taking strategies and other helpful hints for
working together. If you have difficulty reaching your note
takers, the RCDS will arrange a meeting.
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If you locate your own note takers, please ask them to fill
out a volunteer note taker form at the RCDS so we know that
your request has been filled. Also, filling out this form will give the notetaker an opportunity to participate in the note taker workshop that offers them valuable information about note taking skills.
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All note takers have the option of either using the
carbon-less paper notebook or using the copy machine in the
RCDS office to duplicate notes. They are also eligible to
fully participate in all activities and trainings offered to
note takers.
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If you have problems with your notes, you should bring a copy
of your notes and set up an appointment with your RCDS specialist. The service coordinator and your professor will
then review the notes for content and legibility. If it is
determined that the notes are not sufficient, your professor
will recruit another note taker from the class.
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If no note-takers are recruited, the RCDS will contact the
faculty member and/or director of the student’s program in
order to recruit a graduate or teaching assistant.
You
are responsible for contacting, the RCDS regarding any changes
such as change of time and location of a course or if you add,
drop or withdraw from a course.
The RCDS will make every effort to accommodate you, and you
should make every attempt to adhere to these guidelines. The
guidelines are being implemented to ensure that you are
receiving reasonable and appropriate accommodations.
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Textbook/Handout
Alternative Format Information
Once you have registered with RCDS, provided the
appropriate disability documentation, and have been determined
eligible to receive alternative formats of written materials,
contact your professor to obtain all textbooks, class packets,
and required readings used for the course. When you have the
necessary information, you must bring all reading materials to
the RCDS in order to make your request.
If you have individual memberships with Recording for the
Blind and Dyslexic (RFB&D), please make arrangements directly
with RFB&D to ascertain which textbooks are available on tape.
The RCDS recommends students establish memberships with RFB&D.
IN ORDER TO RECEIVE ALTERNATE FORMATS:
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You are required to fill out and sign a Semester
Accommodation Form at the beginning of each semester. If
this form is not completed and signed, the RCDS will not be
responsible for completing a request.
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You must contact your professors or departments once you are
registered for classes to obtain information about which
textbooks and materials are needed for classes. The
sooner the RCDS receives course materials the better able
the RCDS is to ensure the timely formatting of these
materials. If you are experiencing difficulty reaching
professors, contact the RCDS, and a staff member will assist
in contacting the professor or department to facilitate
obtaining this information.
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You are responsible for the delivery and pickup of all
reading materials. Please do not rely on your professors or
the RCDS staff to make this arrangement.
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Requests for materials to be alternatively formatted should
be given to the RCDS at least one month in advance of when
the material is needed. The RCDS will make every effort
to honor the requests of new students who are admitted or
oriented less than a month before the beginning of the
semester. You must expect a turnaround time of
approximately one week per 30 pages (or one chapter) of
written, typed, or printed material, perhaps longer if the
print quality is poor, small, or very technical. The Ross
Center makes every effort to complete alternative formatting
of chapters according to the timeline outlined in the
syllabi provided by your faculty members.
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You are responsible for providing a copy of course syllabus
to the RCDS.
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All audiotapes, Braille materials, CD’s, and/or computer
disks must be returned to the RCDS at the end of each
semester unless you have provided or purchased the
aforementioned materials
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Please note that any reading materials NOT listed on
the syllabus such as class packets, handouts, and articles
assigned by the professor randomly throughout the semester
will have a turnaround time of two weeks or longer
depending on the length and print quality of the material.
TEXTBOOKS may take longer.
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If you have three or more books and/or class packets per
course, please be aware that the Ross Center staff will do
everything possible to make sure they keep up with the
requirements of your syllabi. Due to the large volume of
materials received and the importance the RCDS staff place
on the quality of alternative formatting and its capacity to
provide high quality service to all students, the staff
encourages students to provide the materials as soon as they
are received. Again, the earlier materials are provided
to the RCDS staff for alternative formatting the better able
the RCDS is to ensure that you will have materials in a
timely fashion.
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In addition, the RCDS may fulfill requests for recommended
reading, if time permits, provided all required reading has
been completed.
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If you withdraw from a course, please let the RCDS know
immediately. If you have any CDs or books on tape received though RCDS, please return them as soon as possible.
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When the RCDS receives reading materials, readings will
begin for the current week in accordance with the syllabus.
For example, if you bring in materials three weeks after
class starts, reading will begin for the current week and
will continue in that pattern going forward. This will
ensure that you do not fall behind. Once current readings
are completed, the RCDS will then go back and complete the
readings for prior weeks, only if time permits.
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Footnotes, graphs, and tables will not be alternatively
formatted unless requested by you. Also, some material such as graphs and tables may be poor quality or even not be discernible.
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PLEASE NOTE WE CANNOT COORDINATE PICK-UP AND DELIVERY TIMES
OF TEXTBOOKS. IN ORDER TO RECEIVE SERVICES,STUDENTS MUST LEAVE THEIR TEXTBOOKS AND ALL
READING MATERIALS AT THE RCDS AT THE BEGINNING OF EACH
SEMESTER, FOR THE ENTIRE SEMESTER, OR UNTIL SUCH TIME THAT ALL REQUESTED READING HAS BEEN SCANNED AND EDITED.
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RCDS is working with publishing companies to obtain
textbooks in an electronic format, such as a CD. If your
textbook is available in this format, that is the format,
which the Ross Center encourages you to use. The CDs can be
read by screen readers, able to be downloaded and printed.
This is the technology of the future, and the Ross Center
staff and Adaptive Computing staff will assist you in
whatever training needs you may have to fully utilize this
format as well as the screen-reading technology. You cannot
receive more than one format. For example, you may not have
your books scanned onto a disk in addition to having it in
an electronic format. Also, students should be familiar with
and have access to screen reading software such as Jaws or
Doc Reader. PLEASE SEE RCDS STAFF FOR LINKS TO DOWNLOAD FREE
SOFTWARE, AS WELL AS A LIST OF WEBSITES CONTAINING BOOKS ON
TAPE.
The RCDS will make every effort to accommodate you, and you
should make every attempt to adhere to these guidelines. The
guidelines are being implemented to ensure that you are
receiving reasonable and appropriate accommodations.
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Interpreter
Services
Once you have registered with the RCDS, provided appropriate
documentation of your hearing loss, and the determination is
made that you need a communication accommodation, you would
then discuss with the interpreter coordinator your specific
interpreting needs (oral, ASL, PSE). The RCDS has an
interpreter coordinator who will coordinate services through
freelance interpreters and the Massachusetts Commission for
Deaf and Hard of Hearing (MCDHH), to ensure quality services
depending on your specific interpreting needs. Please call the
interpreting coordinator to discuss your specific interpreting
needs through Relay at (617) 287-7430 or at (617) 287-7431 with VOICE/TTY.
Scheduling interpreters for classes:
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You must fill out a Semester Accommodation Form for each
semester you wish to receive services.
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Your request must be submitted at least four weeks in
advance of the beginning of classes. This will allow ample
time to schedule appropriate interpreters. Please note the
longer the delay in requesting services, the greater the
possibility that interpreters will be unavailable.
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Report any changes in your class schedule, such as
withdrawal or leave of absence, immediately to the
interpreter coordinator, so that accommodations are
cancelled in a timely fashion.
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In the event that interpreter services are not needed, due
to illness or class cancellation, you must inform the
interpreter coordinator as soon as possible (at least 48 regular work week hours prior notice) so that the
interpreter may be canceled. If you fail to notify the RCDS
after three such instances, accommodations will be suspended
until you meet with the RCDS director to discuss
reinstatement of interpreters.
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Lateness must be reported immediately to the interpreter
coordinator so that interpreters can be notified. In the
event the RCDS is not notified, the interpreter(s) will wait
no longer than 15 minutes. If you are late on three or more
occasions and fail to notify the RCDS, accommodations will
be suspended until you meet with the RCDS director.
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In the event that interpreter services are needed to fulfill
class requirements outside of the classroom, such as
meetings with professors or advisors, etc., you must
complete a separate Interpreter Request Form through the
interpreter coordinator only. You cannot hire interpreters
directly. Requests must be made in writing at least five
business days in advance. Attempts will be made to honor
requests made on shorter notice with the understanding that
interpreters may not be available.
Scheduling Interpreters for Other Campus Functions:
For other campus functions/university events unrelated to
credit for class work, you should notify the department or the program
that is sponsoring the event. The department contact person
can call the Massachusetts Commission For Deaf and Hard of
Hearing, (MCDHH) to schedule interpreters directly, after obtaining the following information:
A. Time and date of the event
B. Type of event (lecture, forum, etc)
C. Title of presentation, if applicable
D. Speaker(s) name
E. Student/consumer’s name
F. Student/consumer’s preference for type of interpreter (i.e.
ASL, PSE)
G. Department contact’s name
H. Any available written material
Scheduling Computer Aided Real Time (CART) services:
CART services are the near verbatim transcription of the
spoken word into a visual text display on a computer screen.
CART services are particularly useful for individuals who are
late deafened, hard of hearing, or not fluent in ASL. Please
submit requests for CART services according to the
requirements for ASL interpreting requests as agreed to on your Academic Semester Accomadation Form.
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| Adaptive
Computer Lab
If you need access to adaptive computer equipment or an
adaptive environment, you should register at the RCDS and be
referred to the Adaptive Computer Lab (ACL). Each workstation has been arranged so that it measures five feet wide. In the main area located above each workstation is incandescent adjustable track lighting with dimmer. Many of the tables are electronically adjustable. Power strips have been mounted in the housing unit of the electric table to keep cords off the floor and away from service dogs. The Adaptive Computing Lab has a total of eleven permanent workstations for student use. The reduced noise room located in the rear of the lab houses three PC workstations and one Mac workstation. The overhead lighting is dimmer adjustable. Each area divided by wall partitions.
The ACL is equipped with Mac and PC computers with large screen monitors, scanners and printers, headphones with attached microphones, Juliette Braille Embosser,Duxbury Braille Translator, Kurzweil Personal Reading System (1000 and 3000), CCTV (color as well as B&W), JAWS (for Windows), Dragon Dictate and Dragon Naturally Speaking, Reader, and In-Large print enlarging software. All of these are available for student use during ACL hours. If you register for a computer course and need special adaptation or would like recommendations on what type of adaptive computer software/hardware you should purchase, please contact the ACL at (617) 287-5243.
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Disability
Parking
Any student with permanent or temporary mobility impairment
may be eligible for a disability parking plate/placard through
the Registry of Motor Vehicles. The Disability parking permit
allows students with certain mobility or medical disabilities
to park in the designated areas

The Parking and Transportation Office offers a disability
permit pass card that you can use when entering and exiting
the garage. You must bring your HP placard or registration to
the Parking and Transportation Office located in the Quinn
Administration building in order to receive this card.
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| Tape Recording
Students who qualify for tape recording as an accommodation have the right to tape record class lectures only for their personal study. These tapes may not be shared with other people without the consent of the lecturer. Tape recorded lectures may not be used in any way against the faculty member, other lecturers, or students whose classroom comments are taped as a part of the class activity. Information contained in the tape recorded lecture is protected under federal copyright laws and may not be copied, published, broadcasted, or quoted without the expressed written consent of the lecturer and without giving proper identity and credit to the lecturer.
Faculty have the right to require a student who uses a tape recorder to sign an agreement form and present this to the instructor before recording any lecture. You can download this agreement form or you can pick it up at the Ross Center for Disability Services.
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